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Privacy Policy

Privacy Policy

This privacy policy describes how calspasnaperville of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasnaperville") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasnaperville, whether through your use of any calspasnaperville website (each, a "calspasnaperville Website"), your offline submission of PII to calspasnaperville, your submission of PII to one or more third parties for transmission of the same to calspasnaperville, your direct messages through social media to calspasnaperville, or otherwise. calspasnaperville encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasnaperville Website, whether to submit PII to calspasnaperville, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasnaperville Website or otherwise submit your PII to calspasnaperville.

You can browse parts of each calspasnaperville Website without telling calspasnaperville who you are. If you choose to provide calspasnaperville with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasnaperville May Collect

calspasnaperville may collect any of the following information regarding you:

  • Personal Information

    calspasnaperville may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasnaperville' products or services, and your shopping preferences.

  • Non-Personal Information

    When you visit a calspasnaperville Website, calspasnaperville may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasnaperville.

  • Cookies

    When you visit a calspasnaperville Website, calspasnaperville may send a small text file to your computer called a "cookie" that identifies your browser to calspasnaperville' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasnaperville in connection with your use of a calspasnaperville Website does not give calspasnaperville access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasnaperville, certain portions of each calspasnaperville Website may not work properly during your visit to that website.

What calspasnaperville May Do With Information It Collects

How calspasnaperville may use your PPI:

calspasnaperville May Use The PII You Provide For Any Of The Following Reasons:

  • To contact and communicate with you regarding your use of a calspasnaperville Website

  • To respond to your questions

  • To process a request you may make for information or materials

  • To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasnaperville, its affiliates, and/or its partners

  • To assist you with products you have acquired through calspasnaperville and/or to provide you with warranty services respecting such products

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnaperville Website according to your interests

  • To improve a calspasnaperville Website, to improve calspasnaperville' products and services, and to provide the products, services, and customer support you may want

  • For internal record keeping

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnaperville Website according to your interests

  • To compile statistical records and other aggregate data about usage of a calspasnaperville Website in a way that does not personally identify you but that allows calspasnaperville to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasnaperville may hire third parties to help it collect and analyze such statistical data, and calspasnaperville may share such data with third parties for this purpose.

How calspasnaperville May Use Non-Personal Information And Cookies

calspasnaperville may compile data regarding your usage of a calspasnaperville Website and may analyze traffic log cookies to identify which calspasnaperville Website pages you have visited. Such data may help calspasnaperville provide you with a better calspasnaperville Website by enabling calspasnaperville to monitor which pages you find useful and which you do not.

Children

calspasnaperville does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasnaperville' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasnaperville Website or otherwise. If calspasnaperville learns of calspasnaperville' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasnaperville will remove this information from the database in which calspasnaperville stores it.

Security

calspasnaperville treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasnaperville' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasnaperville. Although calspasnaperville works hard to protect the privacy of all PII over which calspasnaperville has control, calspasnaperville does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasnaperville will always remain private. Your submission, whether direct or indirect, of PII to calspasnaperville is therefore done at your own risk.


Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasnaperville may disclose your PII to (a) any calspasnaperville affiliate, (b) any calspasnaperville subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasnaperville or by any calspasnaperville affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasnaperville or by any calspasnaperville affiliate or subsidiary. Any of these entities may use the PII you provide to calspasnaperville to contact you regarding products and/or services you acquired from calspasnaperville or to discuss products and/or services calspasnaperville or any calspasnaperville affiliate or subsidiary may have to offer you or in which you may be interested. calspasnaperville may also disclose your PII to any service provider that assists calspasnaperville in operating any calspasnaperville Website and in conducting calspasnaperville' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasnaperville does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasnaperville may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasnaperville, of any calspasnaperville affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasnaperville or of any calspasnaperville affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasnaperville or of any calspasnaperville affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasnaperville may share your PII with third parties to whom you explicitly ask calspasnaperville to send your information.

Links To Other Websites

Each calspasnaperville Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasnaperville Website, calspasnaperville (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasnaperville strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasnaperville Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasnaperville or remove your PII from calspasnaperville' database, in your inquiry please specify sufficient information such that calspasnaperville is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasnaperville Website or by submitting PII to calspasnaperville, you consent to calspasnaperville' collection and use of PII consistent with this privacy policy. calspasnaperville reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasnaperville. If calspasnaperville modifies this privacy policy, (a) calspasnaperville will post the revised privacy policy on each calspasnaperville Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasnaperville 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.